Your Home is
Damaged — Now What?
everything from cleanup to insurance, so you don’t have to figure it
out alone.
✓ Fast & Reliable Service
✓ Insurance Experts on Your Side
✓ Family-Focused Support
If your home has suffered
damage, delaying repairs could lead to:
● Worsening structural damage—making repairs even more expensive.
● Health hazards—mold, smoke, and water damage can lead to long-term issues.
● Insurance headaches—claims become more complicated the longer you wait.
We Make Home Restoration Simple:
Fast & Reliable Service
We act quickly so you can get back to normal sooner.
Insurance Experts on Your Side
We guide you through the claims process so you don’t have to fight insurance alone.
Family-Focused Support
As families ourselves, we know how stressful home damage can be. We’ll treat your home with the care it deserves.
When disaster strikes, all you want is to wake up in your safe, cozy home again.
As homeowners ourselves, we understand what you’re going through. We know how it feels to juggle life’s demands while navigating confusing repairs and insurance claims. That’s why we’ve dedicated years to helping families like yours restore their homes with care, expertise, and clear guidance through the chaos.
“When disaster happens, like a fire or flood, we help families get their homes back to normal. We handle the restoration and guide them through the insurance process, making sure they feel supported and their homes are safe again.”
How it Works
1. Call Us to Understand Your Options
2. Schedule a Free Damage Assessment
We’ll come to your home, assess the damage, and provide a clear path forward—so you know exactly what to expect.
3. Get Your Home Expertly Restored
Our skilled team will repair the damage efficiently, working with your insurance company to restore your home and peace of mind.
FAQ’s
What immediate steps should I take after discovering water damage?
First, shut off electricity and the main water source for safety. Remove standing water using a wet/dry vacuum, and contact a certified team like Five Star Restoration right away. Document the damage with photos or video for insurance purposes. Running dehumidifiers early helps prevent mold growth—acting quickly can save thousands in future repairs.
How does the restoration process begin once I call?
A certified technician from Five Star Restoration typically arrives within 60–90 minutes to assess damage and moisture-map affected areas. They’ll walk you through a clear plan, detailing mitigation vs. private-pay options and coordinating with your insurance or offering an estimate. Mitigation then kicks off: pack‑out services if needed, environmental testing, containment, and structural drying. Any necessary demolition follows to stabilize the property before full reconstruction begins.
What does mold remediation include?
Mold remediation starts with inspection and testing, followed by targeted removal, drying, repairs, and preventive measures. Technicians use containment protocols and industry-certified safety methods. This comprehensive process ensures mold removal, prevents regrowth, and restores a safe indoor environment.
How does fire and smoke damage restoration work?
After assessing structural damage, Five Star Restoration professionals thoroughly remove soot and smoke residue using specialized equipment. They deodorize affected spaces with air scrubbers, ozone or fogging treatments, and then perform deep cleaning. Structural repairs are completed, and any water damage from firefighting is addressed. Finally, rebuild and odor-neutralization restore the area to pre-loss condition.
Can you explain emergency restoration services and response times?
Five Star Restoration provides 24/7 emergency services for water, fire, mold, and storm damage. Certified technicians typically arrive within 60–90 minutes to begin mitigation. Quick response helps limit further damage, ensures safety, and supports insurance claims by addressing urgent cleanup, drying, or board-up needs right away.
How do you handle insurance claim restoration?
Five Star Restoration helps you file claims onsite and works directly with your insurance adjuster. They document all damage, provide detailed estimates, and guide the process from start to finish. Their team ensures clear communication and fair coverage, so you can focus on recovery while they handle the paperwork and negotiations.
Can you handle multiple types of damage at once?
Yes, Five Star Restoration handles complex emergencies involving water, fire, and mold damage together. Their certified technicians are equipped to assess and restore multiple issues in a single visit, ensuring your property is fully stabilized and safe.
What makes your home restoration approach different?
Five Star Restoration combines technical expertise with homeowner centered service. They guide families from assessment to final repairs, handling cleanup, insurance, and communication personally. With industry certifications, clear workflows, and a two year warranty, they restore homes and peace of mind with integrity and compassion.
How can I prevent future mold growth?
To prevent mold, control indoor humidity levels, repair leaks promptly, and ensure proper ventilation in areas like bathrooms and kitchens. Use dehumidifiers in damp spaces and keep surfaces dry. Five Star Restoration recommends regular inspections to catch moisture issues early and avoid the need for extensive mold remediation.
What steps are involved in water damage restoration?
Water damage restoration by Five Star Restoration involves extracting water, thoroughly drying and dehumidifying the area, cleaning and sanitizing affected spaces, and repairing or replacing damaged materials to safely restore your property.
At Five Star Restoration, we know you want to be a confident homeowner who provides a safe, welcoming space for your loved ones.
Call us today to speak with a professional and take the first step toward restoring your home.
Download The Emergency Response Checklist:
What to Do in the First 24 Hours After Water, Fire, or Mold Damage
The first 24 hours after water, fire, or mold damage can mean the difference between a quick recovery and long-term damage. Download our free Emergency Response Checklist to learn:
✓ What to do immediately to prevent further damage (step-by-step actions you can take now)
✓ How to document damage for insurance claims to avoid delays or denials
✓ When to take action yourself—and when to call a professional